Homeplace will endeavour to dispatch goods within 48 hours of an order being received.
Regular Parcel (Homeware & Accessories)
REGION ONE: (Mainland UK & Northern Ireland) is £5.95. This is a 2-5 working day tracked service.
REGION TWO: (Eire, Scottish Highlands & Isle of Man) is £12.50. This is a 2-5 working day tracked service.
Medium Parcel (Lighting & some larger Homeware)
REGION ONE: (Mainland UK & Northern Ireland) is £8.95. This is a 2-5 working day tracked service.
REGION TWO: (Eire, Scottish Highlands & Isle of Man) is £18. This is a 2-7 working day tracked service.
Large Parcel: (Larger Lighting & Heavier Homeware)
REGION ONE: (Mainland UK & Northern Ireland) is £12.95. This is a 2-5 working day tracked service.
REGION TWO: (Eire, Scottish Highlands & Isle of Man) is £25. This is a 2-7 working day tracked service.
Bulk Parcel (All Furniture & some Fragile Items)
REGION ONE: (Mainland UK & Northern Ireland) **Email us for a quote**
REGION TWO: (Eire, Scottish Highlands & Isle of Man) **Email us for a quote**
**To request a quote, please email hello@homeplace.co.uk with the items you would like to order along with your full address & postal code. We will be back in touch within 2 working days with a delivery quote for your order.**
Homeplace currently ships worldwide - please contact us for a quote if you are unsure about shipping rates.
Please note that some heavier items have a higher delivery charge. This information is stated on the product information page.
These items will be dispatched via private courier and dependent on destination, will usually be delivered within 2-3 weeks, often much sooner. Please contact us to arrange delivery of these items - we are usually able to deliver within London and the M25 at a very reasonable cost.
You will be able to process your order for these items without contacting us in advance but please be aware that the delivery charge will be in addition to what is paid at Check Out.
It is your responsibility to ensure that bulky items will fit into your home prior to delivery. Please also note that in most instances the private courier service will be a one man job delivering items to your front door unless prearranged.
We currently offer the ability to collect furniture items from our address in Walthamstow – please note all our other stock is now dispatched from a fulfilment house outside of London.
A pick up time must be prearranged and confirmed with us. There is no guarantee we will be at the address if pick up falls outside of a time arranged with us.
Please note that should you decide to have the items shipped at a later point, we will need to take payment for this before they will be dispatched.
We are very happy to work with your own courier – we can recommend Shiply to help find a suitable courier but please always check their individual feedback and insurance policy etc.
Again, this must be prearranged and a time slot confirmed with us in advance.
In this instance, as soon as goods leave our address, Homeplace is no longer responsible for them & cannot be held accountable for any damage to such goods in transit.
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All items will be sent via a tracked service which will either see 3 attempts be made to the delivery address or if sent via Royal Mail, they will be taken to your local sorting office and a red card put through your door should you not be in to take receipt.
In the instance of items being returned to Homeplace, please note there will be a further delivery charge to send the parcel back out.